Zen and the Art of Motorcycle Maintenance
Stuckness. That's what I want to talk about today.
Back on our trip out of Miles City you'll remember I talked about how formal scientific method could be applied to the repair of a motorcycle through the study of chains of cause and effect and the application of experimental method to determine these chains. The purpose then was to show what was meant by classic rationality.
Now I want to show that that classic pattern of rationality can be tremendously improved, expanded and made far more effective through the formal recognition of Quality in its operation. Before doing this, however, I should go over some of the negative aspects of traditional maintenance to show just where the problems are.
The first is stuckness, a mental stuckness that accompanies the physical stuckness of whatever it is you're working on. The same thing Chris was suffering from. A screw sticks, for example, on a side cover assembly. You check the manual to see if there might be any special cause for this screw to come off so hard, but all it says is "Remove side cover plate" in that wonderful terse technical style that never tells you what you want to know. There's no earlier procedure left undone that might cause the cover screws to stick.
If you're experienced you'd probably apply a penetrating liquid and an impact driver at this point. But suppose you're inexperienced and you attach a self-locking plier wrench to the shank of your screwdriver and really twist it hard, a procedure you've had success with in the past, but which this time succeeds only in tearing the slot of the screw.
Your mind was already thinking ahead to what you would do when the cover plate was off, and so it takes a little time to realize that this irritating minor annoyance of a torn screw slot isn't just irritating and minor. You're stuck. Stopped. Terminated. It's absolutely stopped you from fixing the motorcycle.
Zen and the Art of...
An Inquiry Into Values
by Robert Pirsig
The real cycle you're working on
is a cycle called 'yourself.'
The study of the art of motorcycle maintenance is really
a miniature study of the art of
rationality itself. Working on a
motorcycle, working well, caring,
is to become part of a process,
to achieve an inner peace of mind.
The motorcycle is primarily a mental phenomenon.